To make it a little easier, you can also contact the support team, who can transfer playlists from your previous account. If you want to transfer the music you saved, you will need to log in to your old account and create a new playlist with all of your saved music. Tap the three dots icon next to the playlist and choose ‘add to another playlist’ Ĭreate a new playlist or add to a playlist Once you have your old profile, find the playlist you wish to transfer Search in the search bar for your old account To do this, make sure your playlists are set on public. If this option is not available, you will need to manually transfer your playlists. You deleted your associated Facebook account To regain access to Spotify Premium, you will need to create a new account using a different email address and different payment information. If you have charged back the payment on your account using your bank or Paypal, this will breach the terms and conditions you agreed to and be considered fraud. Spotify Premium is a paid service which is non-refundable. However, Spotify might close account profiles that have charged back their payment. If you have a free account, your account will not have been closed because of this. Firstly, it is possible that your account was hacked, and the hacker either chose to delete your account or they closed the account after noticing that it was hacked.Īlternatively, you may have broken the Spotify account terms and conditions. There are several reasons why they deleted your Spotify account. If they deleted your Spotify account, you would not be able to send this email as you will not have a valid email address. If you are unable to get logged in, then click forgot my password, and see if Spotify can send you a link to the same email address your account is linked to (make sure to look in the junk folder as well). So how will you know if your Spotify account was deleted? If you open the Spotify website or the Spotify app and try logging in, you will not be able to.
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